Current trends
What are the main differences between a call centre and a contact centre ?
In order to make the customer service of a commercial agency more efficient, it is recommended to install communication channels. Most entrepreneurs are aware of this, but it is important to know the difference between these two systems. The sales organisation needs this to be able to shape its customer experience programme. So what are the main differences between the call centre and the contact centre? Find out in this development, the concrete answers to this question. What you need to know about the call centre This communication network is a recommended site, capable of bringing together many agents for the same service. Their job is to take a maximum number of telephone calls. The types of calls handled are inbound, outbound and mixed. In the general framework, the agents all work...
Economy






The essential
Biden unveils $1.9tn coronavirus stimulus package
US President-elect Joe Biden has unveiled an ambitious coronavirus relief proposal. The plan, reportedly worth $1.9tn is designed to combat the ill effects of the virus and ease the suffering occasioned by the pandemic. No Time to Waste Biden’s transition team had earlier on Thursday revealed details of the aid package. It includes $1 tn in relief to affected families, $350bn for state and local governments and $160bn to bolster vaccination, testing and other health programs. Making his address from Wilmington, Delaware, Biden said: “During this pandemic, millions of Americans,...
Health




What's new
Stripe aims to expand into Europe after being valued at $97 billion
The American startup Stripe has seen its value rise dramatically in a short time. The company is now valued at over $97 billion. Stripe startup valued at $97 billion The most valuable US company, The Stripe, is aiming to expand its operations in European countries. The company, which is valued at around $97 billion, plans to employ more than 1,100 people in Ireland over the next four years, after securing more than $450 in various investments. This is more than double what is available in the country. This is a new and exciting technology. Find out more about the technologies this. Stripes...
International


Focus on
What are the biggest castles in Europe ?
Castles have always fascinated many people. The simple fact of evoking them refers to universes full of magic where marvelous rubbed shoulders . However, castles do not only exist in fairy tales. They exist for real and here is a top 5 of the largest castles in Europe. Prague castle Prague castle is arguably the largest castle in world. Located in Prague, the capital of the Czech Republic, it has an area of 70.000 m. Listed as a UNESCO world heritage site, it is a prime tourist spot. You are planning to visit Prague castle but you not from a country member of the European union ? You may be...
Science/High-Tech






Focus on
What are the biggest castles in Europe ?
Castles have always fascinated many people. The simple fact of evoking them refers to universes full of magic where marvelous rubbed shoulders . However, castles do not only exist in fairy tales. They exist for real and here is a top 5 of the largest castles in Europe. Prague castle Prague castle is arguably the largest castle in world. Located in Prague, the capital of the Czech Republic, it has an area of 70.000 m. Listed as a UNESCO world heritage site, it is a prime tourist spot. You are planning to visit Prague castle but you not from a country member of the European union ? You may be...
Other






News
How Fast Can You Secure A Legal Entity Identifier Online?
Securing a Legal Entity Identifier (LEI) is a critical step for organizations participating in global financial transactions. With the digitalization of regulatory processes, obtaining an LEI online has become faster and more accessible than ever before. Discover how the speed and efficiency of modern online systems can help your business stay compliant and competitive in today’s fast-paced financial landscape. Understanding the LEI process A legal entity identifier (LEI) is a unique 20-character alphanumeric code developed to identify legally distinct organizations participating in...














